Shipping policy

Contact Information:
Email: lidmanlee@gmail.com
Phone: +1 (931) 306-6668
Address: A3, 9/F, Tower 1, Manor Hill, NO.1 Shek Kok Rd, Tseung Kwan O, New Territories, Hong Kong S.A.R.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has been shipped.

Shipping Methods & Delivery Times

  • We offer multiple shipping options depending on your location. Estimated delivery times:
    • Standard Shipping: 7–14 business days
    • Expedited Shipping: 3–7 business days
    • Express Shipping: 1–3 business days
  • Delivery times may vary during peak seasons or due to customs delays.

Shipping Costs

  • Shipping fees are calculated at checkout based on your selected shipping method and destination.
  • Free shipping promotions may apply for orders over a specified amount.

Order Tracking

  • Once your order is shipped, a tracking number will be provided via email.
  • You can track your shipment directly through the carrier’s website.

Customs, Duties & Taxes

  • International shipments may be subject to customs duties, import taxes, or fees imposed by your country.
  • These charges are the responsibility of the recipient and are not included in our shipping costs.

Lost or Damaged Packages

  • Please contact us immediately if your order is lost or damaged during transit.
  • We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

Contact Us
For any questions regarding your order or shipping, please reach out to us via: